Delivery Information

Delivery to UK mainland addresses* is FREE on all guitars and all orders of £200 or more. Delivery on orders below £200 is £7.95.


Delivery to Northern Ireland, the Scottish Highlands & Islands, Isle of Man, Isle of Wight, Channel Islands and the Republic of Ireland may be subject to different prices and we will contact you if this is the case. Delivery above 30kg to ANY location will vary according to weight, please call us for details.



Location

Price

Standard Delivery

UK mainland*

FREE on all guitars and orders over £200. £7.95 on orders under £200

3-5 working days

Northern Ireland, Scottish Highlands & Islands Isle of Man Isle of Wight Channel Islands Republic of Ireland

Please call for details

Please call

Overseas

Please call for details

Please call



Delivery Times

Items that are in stock will be delivered within 3-5 working days to UK mainland.


Delivery times for items that are available on pre-order or back-order will differ, please call us for details. Where possible, we will part dispatch orders which contain a combination of in-stock and pre-order/back-order items.


Alternative Address

We can deliver to an alternative delivery address, please specify the delivery address at checkout.


Couriers

Most parcels are delivered via UPS and DPD and Royal Mail Recorded Delivery for lightweight or some smaller items. These items will need to be signed for on delivery. Please make sure you sign for your goods as 'unchecked'. A condition of purchase is that you agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.


Not In

If you are not in when our courier arrives, they will leave a card for you with details of your order and a phone number to arrange an alternative delivery date. Alternatively, you can pick up at your local collection point (detailed on the card).


Overseas Delivery

If you live outside the UK please contact us prior to placing your order. We can then provide you with an accurate quotation for carriage.

All orders are fully insured against loss or damage whilst in transit, any damage must be reported to us within 48 hours of receiving your order. All electrical products purchased from will be designed to work on UK voltage and, where appropriate, will come with a 3 pin, UK style mains lead.

Please note that all item come with a standard manufacture’s warranty on all goods shipped to the UK and EU, we do not cover the cost of returning faulty or damaged goods. If you need to return a product, please contact us in advance of returning an item.


*Excludes Scottish Highlands & Islands.


We reserve the right to amend or withdraw our free delivery offer without prior notification.